Will I get a prescription during my first visit?
Our pain management doctors (or nurse practitioners) will evaluate you, and if he/she thinks a prescription is appropriate as part of your treatment, they will prescribe medication. We focus on interventional pain management, but also do medication management. We don’t guarantee that you will leave the office with a prescription.
Do you accept Medicaid?
Our office does not accept Medicaid. However, we will accept it as a courtesy to patients whose primary insurance is Medicare and secondary is Medicaid. Patients are responsible for payments of the Medicare deductible.
All of my doctors write off (or waive) my Medicare 20% and copays. Will you do that?
It’s illegal to write off the Medicare 20%. You are responsible for that if Medicare is your only insurance (no secondary). If you have secondary insurance, we are required to take your copay at time of service.
I don’t pay my copay until after I get my EOB. (Variations: My employer pays for my copay; this is a follow-up visit after a procedure, so I don’t owe a copay.)
We must collect copays at time of service. If your insurance or employer pays it to us, we will apply your copay to your deductible or coinsurance. If you don’t owe any balances, the copay will be returned to you. For certain insurances, follow-up visits don’t require copays. However, with most insurances you do owe a copay for a follow-up to a procedure. Those are usually follow-up visits after spinal cord stimulator implants. If your insurance or employer pays it to us, we will apply your copay to your deductible or coinsurance. If you don’t owe any balances, the copay will be returned to you.
My referring provider said I will get an injection on my first visit. (Variation: My referring provider told me to make an appointment for an injection.) Should I come prepared for that?
We value and would like to know exactly what your referring provider recommends we do. Please get that information (referral sheet or letter from referring provider) to our office as soon as possible. Your referring provider may be an expert, but your first visit will be an evaluation by one of our practitioners. Just as you would not want your first visit with a surgeon to occur while you’re brought into the operating room, you want to consult with our pain management specialist first to fully evaluate your symptoms.
I have several areas of pain. My hip pain is related to a worker’s comp (or motor vehicle) injury, and my neck pain is unrelated to that injury. Can you treat both at the same time?
You should make a separate appointment with your worker’s comp nurse case manager for your hip. During another appointment, we will focus on your neck pain. Unfortunately, insurance coverage is very complex and we need to separate the visits.